GuardlyEmail [email protected] for help with Guardly.
Something did not capture?
Check that protection is enabled and the failed-attempt threshold was reached. Review camera and microphone permissions, then test again. Android versions and manufacturers can restrict background camera access.
Evidence is missing from email or Drive?
First check whether it saved in History. Confirm the delivery feature is enabled, your Google account is connected and the phone has internet access. Check your email’s spam folder and the Guardly – Anti Theft System folder in Drive.
Help us understand the problem
Include your phone model, Android version, Guardly version, what you expected and what actually happened. Tell us whether the evidence appears in History.
Do not send passwords, unlock codes or Google access tokens. Only share incident photos or recordings if you choose to.